FAQs

Frequently Asked Questions

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Treatments

Your journey begins with a private, one-on-one evaluation where we take the time to deeply understand your unique aesthetic goals, skin type, and medical history. We believe in precision over pressure. As a result, our specialists will craft a special treatment plan tailored exclusively to you. And while we never rush your decision, we are fully prepared to begin select treatments immediately during your very first visit, so you can walk out feeling the Luxe Nova glow the moment you choose to.

Yes — every protocol is built around your skin type, sensitivity and goals during the consultation, not a fixed menu.

Booking & Payments

We ask for 24 hours’ notice to reschedule or cancel without a fee. Same-day changes may incur a small charge.

We’re appointment-based to keep wait times low, but same-day openings do come up — call the front desk to check.

All major cards, and financing options for larger treatment plans booked in advance.

Aftercare

Yes, topical numbing is available for most injectable and laser treatments — we’ll walk you through options before starting.
Generally: direct sun, strenuous exercise and alcohol for 24 hours. Your specialist gives you written aftercare specific to your treatment.
Call the front desk directly — a specialist reviews every post-treatment question the same day.

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